• Shipping policy

Shipping policy

Overview

Layble operates as an online marketplace platform. We do not stock, dispatch or ship products ourselves.

All orders placed through Layble are fulfilled and shipped directly by our independent brand partners and retailers. Each partner is responsible for processing, packaging and delivering their own products.

Shipping details specific to each item — including estimated delivery times, shipping costs and available delivery regions — can be found on the relevant product page.

Order Processing

Once you place an order, it is forwarded to the relevant retailer or brand partner for fulfilment.

Processing times may vary depending on:

  • The retailer

  • Product availability

  • Order volume

  • The destination country

Estimated processing times (where applicable) are displayed on the product page.

Shipping Times

Delivery timeframes vary depending on the retailer’s location and your delivery address.

Any delivery dates or timeframes provided are estimates only and are not guaranteed.

Layble is not responsible for delays caused by:

  • Courier or postal services

  • Customs clearance procedures

  • Incorrect delivery information provided at checkout

  • Weather, strikes or events outside reasonable control

Shipping Costs

Shipping costs are determined by the individual retailer and will be displayed at checkout before you complete your purchase.

Where applicable, additional charges such as customs duties, import taxes or local handling fees may apply depending on your location. These charges are the responsibility of the customer unless otherwise stated.

Multiple Items / Multiple Retailers

If your order includes products from different retailers, items may:

  • Be shipped separately

  • Arrive at different times

  • Incur separate shipping fees

Each retailer fulfils orders independently.

Order Tracking

Where tracking is available, you will receive tracking information directly from the retailer or via your order confirmation email.

If you have not received tracking details, please contact us at laybleclo@outlook.com, and we will liaise with the retailer on your behalf.

Risk and Ownership

Risk in the goods passes to you once the products have been delivered to your specified address.

Ownership of the goods transfers once full payment has been received.

Delivery Issues

If your order:

  • Arrives damaged

  • Is incorrect

  • Has not arrived within the estimated timeframe

Please contact us as soon as possible at laybleclo@outlook.com. We will coordinate with the relevant retailer to resolve the issue.

Your statutory rights under UK consumer law are not affected.

Contact

If you have any questions regarding shipping or delivery, please contact:

Layble
Email: laybleclo@outlook.com