Privacy policy
Last updated: 13 February 2026
Layble operates this website and online store, including all associated content, features, tools, products and services (the “Services”). The Services are hosted by Shopify, which provides the e-commerce platform that enables us to operate our store.
This Privacy Policy explains how we collect, use, share and protect your personal information when you visit, access or use the Services, make a purchase, or otherwise communicate with us.
If there is any inconsistency between this Privacy Policy and our Terms & Conditions, this Privacy Policy will govern in relation to personal data matters.
By using our Services, you confirm that you have read and understood this Privacy Policy.
1. Personal Information We Collect
“Personal information” means any information that identifies you or could reasonably be linked to you. It does not include anonymous or fully de-identified information.
Depending on how you interact with us, we may collect the following categories of personal information:
Contact Information
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Name
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Billing and delivery address
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Email address
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Telephone number
Payment and Financial Information
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Payment card details
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Billing information
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Transaction records
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Payment confirmations
(Payment processing is handled securely by third-party providers.)
Account Information
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Username and password
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Account preferences
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Saved items or wishlists
Transaction Information
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Products viewed, added to cart or purchased
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Order history
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Returns, exchanges or cancellations
Communications
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Messages sent to customer support
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Feedback or enquiries
Device and Technical Information
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IP address
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Browser type
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Device identifiers
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Network information
Usage Information
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How you browse and interact with the Services
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Pages visited and time spent on the site
2. How We Collect Your Information
We collect personal information:
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Directly from you when you create an account, place an order or contact us
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Automatically through cookies and similar technologies when you browse our website
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From service providers who process data on our behalf
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From partners or third parties where permitted by law
3. How We Use Your Personal Information
We use your personal information for the following purposes:
Providing and Improving the Services
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To process orders and payments
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To manage your account
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To arrange delivery through our retail partners
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To handle returns and exchanges
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To personalise your shopping experience
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To recommend products
Marketing and Advertising
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To send promotional emails (you may unsubscribe at any time)
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To display relevant advertisements
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To personalise marketing based on browsing or purchase history
Security and Fraud Prevention
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To verify accounts
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To detect and prevent fraudulent or unlawful activity
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To maintain platform security
You are responsible for keeping your login details confidential.
Customer Support
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To respond to enquiries
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To provide assistance regarding orders
Legal Compliance
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To comply with applicable laws and regulations
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To respond to lawful requests from authorities
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To enforce our Terms & Conditions
4. How We Share Personal Information
We may share your information in the following circumstances:
Service Providers
With Shopify and trusted third-party providers who assist with:
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Website hosting
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Payment processing
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Data analytics
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Customer support
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Shipping and fulfilment
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Cloud storage
Retail Partners
As Layble operates as a marketplace platform, order details may be shared with the relevant retailer or brand partner responsible for fulfilling your order.
Marketing Partners
To deliver targeted advertising and promotional campaigns, subject to applicable law.
Legal Requirements
Where required to comply with law, enforce our terms, or protect our rights and users.
Business Transfers
In connection with a merger, acquisition, restructuring or sale of assets.
5. Relationship with Shopify
Our Services are hosted by Shopify. Shopify processes personal data to provide and improve the platform.
Information submitted through our store may be shared with Shopify and processed in other countries where Shopify operates.
Certain enhanced Shopify features may use aggregated or cross-merchant data. In such cases, Shopify acts as an independent data controller for that processing.
You can learn more by reviewing Shopify’s Privacy Policy at:
https://privacy.shopify.com
6. Third-Party Websites
Our Services may contain links to third-party websites or platforms. We are not responsible for their privacy practices. You should review their policies before submitting personal information.
7. Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal data from minors.
If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
8. Data Security and Retention
We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal data only for as long as necessary to:
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Provide Services
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Maintain your account
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
9. Your Rights (UK & EEA Users)
If you are located in the UK or European Economic Area, you may have the following rights under data protection law:
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Right of access
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Right to rectification
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Right to erasure
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Right to restrict processing
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Right to object
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Right to data portability
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Right to withdraw consent (where applicable)
You may also unsubscribe from marketing communications at any time.
To exercise your rights, contact us at:
laybleclo@outlook.com
We may need to verify your identity before processing your request.
You also have the right to lodge a complaint with your local supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO).
10. International Data Transfers
Your personal information may be transferred and processed outside the UK or EEA.
Where such transfers occur, we rely on appropriate safeguards, such as:
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UK International Data Transfer Agreements
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Standard Contractual Clauses
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Transfers to countries deemed to provide adequate protection
11. Changes to This Policy
We may update this Privacy Policy from time to time for operational, legal or regulatory reasons.
The updated version will be posted on this page with a revised “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Email: laybleclo@outlook.com
For the purposes of UK data protection law, Layble acts as the data controller of your personal information (except where Shopify acts independently as described above).